Trusted HVAC Service Experts in Cincinnati

As your trusted local HVAC professionals, we specialize in delivering superior heating, cooling, and air quality solutions. Our commitment to excellence, transparent pricing, and unwavering customer satisfaction ensures you receive the best service every time.

Let us handle all your heating and cooling needs. Our certified technicians are ready to provide reliable and efficient service, ensuring your home or business remains comfortable year-round. Don’t hesitate—connect with our dedicated team today to experience the Five Star difference.

About Five Star

Your Trusted HVAC Professionals in Cincinnati

Five Star HVAC has been a trusted name in the industry for years, serving both residential and commercial clients with a full spectrum of heating, cooling, and air quality services. Our foundation is built on a commitment to quality workmanship, integrity, and client satisfaction. We understand that a comfortable and healthy indoor environment is essential, which is why our team of licensed and insured technicians is dedicated to providing tailored solutions. From complex system installations to routine maintenance, we ensure every job is completed with the highest level of professionalism and care. Our goal is to be the only HVAC partner you’ll ever need, providing peace of mind through reliable and efficient service.

Services

We've Got All Your HVAC Needs Covered

Our services are designed to meet every heating and cooling need, ensuring your home or business maintains optimal comfort and efficiency throughout the year.

Residential

We provide comprehensive residential HVAC services, including expert installation, meticulous repair, and proactive maintenance for furnaces, air conditioners, and heat pumps, ensuring your family’s comfort and safety.

Commercial

Our commercial HVAC solutions are tailored to the unique demands of businesses. We handle everything from large-scale installations to routine maintenance and urgent repairs to keep your operations running smoothly.

Emergency

When HVAC emergencies strike, we’re here to help. Our 24/7 emergency service ensures a swift response and reliable repairs to restore your comfort and safety when you need it most.

Our Approach

What expect from Us

Our work philosophy is rooted in a simple principle: to treat every client like family. We believe in providing honest advice, transparent pricing, and dependable workmanship. Your comfort is our ultimate goal, and we achieve it by focusing on quality and integrity in every interaction.

Customer-First Service

We prioritize your needs and concerns above all else. From the moment you contact us, our team listens carefully and provides personalized solutions that perfectly fit your unique situation and budget.

Unwavering Quality

Our technicians are highly trained and committed to a standard of excellence. We use only premium parts and follow rigorous procedures to ensure every installation and repair is durable and efficient.

Total Transparency

We believe in honest communication. Before any work begins, you’ll receive a clear, detailed estimate with no hidden fees, so you can make an informed decision with complete confidence.

Licensed and Certified Experts

Our team of technicians is fully licensed, certified, and continuously trained on the latest HVAC technologies and best practices, ensuring every service is performed to the highest industry standards.

Fast and Reliable Response

We understand that HVAC issues can be urgent. That’s why we pride ourselves on providing prompt and dependable service, getting to your home or business quickly to resolve the problem efficiently.

Transparent Pricing

We believe in honest business. You will always receive a clear, detailed, and upfront estimate before we start any work, so you know exactly what to expect without any hidden surprises.

Satisfaction Guarantee

We stand behind our work with a full satisfaction guarantee. We’re not happy until you are completely comfortable and confident in the quality and reliability of our heating and cooling service.

Why Choose Us

Why Cincinnati Trusts Five Star

We have built our reputation on a foundation of trust, quality, and unparalleled customer satisfaction. Our long-standing commitment to serving the community has earned us the confidence of countless homeowners and businesses who rely on our expertise and professionalism. We believe that choosing an HVAC provider should be a decision you feel good about, which is why we go above and beyond to deliver reliable, efficient, and honest service every time. Your comfort is our business, and we take that responsibility seriously.

Mission

Our mission is to provide outstanding HVAC services that ensure the comfort, health, and safety of our clients. We strive to build lasting relationships through exceptional workmanship, ethical practices, and a steadfast commitment to customer satisfaction. We are dedicated to being the leading provider of reliable and efficient heating and cooling solutions in our community.

Vision

Our vision is to be the most trusted and respected HVAC company in the region, recognized for our innovative solutions, technical expertise, and unwavering dedication to our clients. We aim to set the standard for quality and service in the industry, creating comfortable and sustainable environments for every home and business we serve.

What else do we offer

Additional Services

Beyond our core heating and cooling services, we also offer a range of complementary solutions to enhance your home’s comfort and air quality. These include comprehensive duct cleaning to improve airflow and reduce allergens, and smart thermostat installation to help you maximize energy efficiency. These additional services are designed to work in tandem with your HVAC system, ensuring a healthier and more efficient living environment.

Our Process

Step 1

Schedule Your Service

Booking your service is simple and convenient. Contact us by phone or through our website to schedule an appointment at a time that works best for you. Our friendly team will gather essential details about your needs, whether it’s a routine tune-up, a repair, or a new installation. We ensure a seamless start, making your experience as stress-free as possible from the very first call.

Step 2

Expert Diagnosis and Estimate

Once our certified technician arrives, they’ll perform a thorough inspection and diagnosis of your system. Using their extensive knowledge and advanced tools, they’ll identify the issue and present you with a clear, detailed, and transparent estimate. We’ll answer all your questions and explain the recommended solutions so you can make an informed decision without any pressure.

Step 3

Professional Completion and Follow-Up

After you approve the plan, we’ll proceed with the repair, installation, or maintenance with meticulous care and professionalism. We treat your home with respect and ensure the job site is left clean and tidy. Our service isn’t complete until we confirm your system is running perfectly and you are completely satisfied with the result. We also provide tips for maintenance to keep your system running smoothly.

Testimonials

Our Client Feedback

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Frequently Asked Questions

You Have Questions, We Have Answers

How often should I have my HVAC system serviced?

We recommend having your HVAC system serviced at least twice a year—once in the spring for your air conditioner and once in the fall for your furnace. Regular maintenance helps ensure your system runs efficiently, extends its lifespan, and can prevent unexpected breakdowns. This proactive approach saves you money on energy bills and avoids costly emergency repairs.

What are the signs that my HVAC system needs to be repaired or replaced? Answer: Key signs include inconsistent heating or cooling throughout your home, unusual noises coming from the unit, a sudden increase in your energy bills, or a system that is over 15-20 years old. If you notice any of these issues, it’s a good idea to have a professional inspection. A technician can help you determine whether a repair is sufficient or if it’s time to consider a replacement.

An AC tune-up is a preventative maintenance service designed to inspect, clean, and optimize your system to prevent future problems. A repair, on the other hand, is performed when a specific issue or breakdown has already occurred. Regular tune-ups can often catch small problems before they become major repairs, saving you both time and money in the long run.

A new, high-efficiency system can significantly lower your energy bills, improve indoor air quality, and provide more consistent and reliable heating and cooling. Modern systems are designed to be more environmentally friendly and often come with smart features that allow for better control over your home’s climate. The initial investment often pays for itself through long-term savings and increased comfort.

Do you offer financing options for new installations?

Yes, we understand that a new HVAC system is a significant investment. We offer a variety of flexible financing options to help make your installation more affordable. Our team can walk you through the different plans and find a solution that fits your budget. We believe everyone deserves a comfortable home, and we’re here to help make that a reality.

To improve your home’s air quality, you can start by changing your air filters regularly, having your ducts professionally cleaned, and considering an air purification system. We also offer humidifiers and dehumidifiers to help you maintain optimal moisture levels. These steps can significantly reduce allergens, dust, and other pollutants, creating a healthier living environment for you and your family.

This could be caused by several issues, such as a dirty air filter, a refrigerant leak, or a problem with the compressor. A clogged filter restricts airflow and can cause the system to freeze up, while low refrigerant levels mean the system can’t properly cool the air. Our technicians can quickly diagnose the root cause and get your AC unit blowing cold air again.

Absolutely. An annual maintenance plan is a worthwhile investment. It ensures your system receives the regular care it needs to operate efficiently and reliably, preventing unexpected breakdowns and extending the lifespan of your equipment. Plan members also often receive priority scheduling and discounts on repairs, providing both peace of mind and financial benefits.

The timeline for a new installation can vary depending on the complexity of the job, but most standard installations are completed in a single day. Our team works diligently and efficiently to minimize disruption to your home. We’ll provide you with a clear timeline before we start and keep you updated throughout the entire process.

Yes, all of our technicians are fully licensed, insured, and certified. We are committed to providing the highest level of professional service. Our team undergoes regular training to stay current with the latest technology and industry standards, ensuring that every job is performed safely and correctly. Your satisfaction and peace of mind are our top priorities.

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HVAC Services in The Cincinnati Area

Five Star HVAC proudly serves all homes and businesses in the greater Cincinnati area. Our skilled team is ready to respond to your service requests, whether you’re in the city center or the surrounding suburbs. Use the map to explore our service area and see how close we are to you. We’re committed to providing prompt and dependable service, no matter where you are within our coverage zone.